• Effective Date: March 01, 2025

  • At Petojoy.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information we gather when you visit our website, petojoy.com, and use our services.

  • Information We Collect

  • Personal Information
    • When you create an account:

      When you create an account, we collect your name, email address, and password.

    • When you place an order:

      When you place an order, we collect your shipping address, billing address, phone number, and payment details.

    • For customer support:

      If you contact us for customer support, we may collect any information you provide during the interaction.

  • Non-Personal Information
    • Device:

      We automatically collect information about your device and browsing activity, including your IP address, browser type, operating system, and pages visited.

    • Cookies:

      We use cookies and similar technologies to track your activity on our website and personalize your experience.

    • Marketing:

      We may collect information about how you interact with our marketing materials.

    • Website Improvement:

      To analyze website traffic and usage patterns to improve our website and services.

    • Security:

      To protect our website and customers from fraud and unauthorized access.

  • How We Use Your Information
    • Order Fulfillment:

      To process and fulfill your orders, including shipping and delivery.

    • Customer Support:

      To respond to your inquiries and provide assistance.

    • Account Management:

      To create and manage your account.

    • Marketing:

      To send you promotional emails and newsletters about our products and services (you can opt-out at any time).

    • Website Improvement:

      To analyze website traffic and usage patterns to improve our website and services.

    • Security:

      To protect our website and customers from fraud and unauthorized access.

    • Legal Compliance:

      To comply with applicable laws and regulations.

  • Data Sharing
    • Third-Party Service Providers:

      We may share your information with third-party service providers who assist us with order processing, shipping, payment processing, and marketing.

    • Business Transfers:

      In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

    • Legal Requirements:

      We may disclose your information if required by law or to protect our rights or the rights of others.

  • We do not sell your personal information to third parties.

  • Cookies and Tracking Technologies

  • We use cookies to enhance your browsing experience, personalize content, and analyze website traffic.

  • You can manage your cookie preferences in your browser settings.

  • Data Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration.

  • However, no method of transmission over the internet or electronic storage is completely secure.

  • Your Rights

  • You have the right to access, correct, or delete your personal information.

  • You can opt-out of receiving marketing emails at any time

  • To exercise these rights, please contact us at: support@petojoy.com

  • Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

  • Contact Us

  • If you have any questions about this Privacy Policy, please contact us at: support@petojoy.com